Thank you for choosing Gnuvia, where we craft each piece with exceptional care and dedication. As a brand that values exclusivity and artisanal craftsmanship, we have established a strict No Return Policy to maintain the integrity and quality of our collections. Please review our policy details below before making your purchase.
1. No Returns or Exchanges
- All purchases made through Gnuvia are final sale. We do not accept returns or exchanges on any items once the transaction has been completed.
- This policy ensures that each piece remains exclusive, carefully handled, and reflective of our commitment to quality and design.
2. Damaged or Defective Items
- We thoroughly inspect each item for quality before shipping; however, should your item arrive damaged or defective, please contact us within 7 days of delivery.
- Upon receiving and verifying the claim, we may offer a replacement if the item meets our criteria for damages occurring in transit. Gnuvia reserves the right to assess claims on a case-by-case basis.
3. Inquiries and Support
- For questions about sizing, materials, or other product details, we encourage you to contact our support team before making a purchase.
- Our team is here to assist with any inquiries to ensure your Gnuvia piece aligns with your expectations.
By placing an order with Gnuvia, you acknowledge and agree to our No Return Policy. We appreciate your understanding and commitment to owning a unique, bold work of art.